Transcript Audio help and docs

Sections

• Getting started

  Install Transcript Audio on Mac or Windows and record your first meeting: a five-step quick start, system requirements, the setup guide, signing in and plans.

  • Quick start: set up in five steps
  • System requirements
  • Download and install
  • The setup guide (first run)
  • All 7 Getting started pages

• How-to guides

  Step-by-step guides: record Zoom, Teams and Google Meet calls without a bot, record on a Mac or a Windows PC, transcribe privately and turn calls into notes.

  • How to record a Zoom meeting without a bot
  • How to record a Microsoft Teams meeting without a bot
  • How to record a Google Meet call without a bot
  • How to record meetings on a Mac, including system audio
  • All 8 How-to guides pages

• Permissions

  What Transcript Audio asks your Mac or Windows PC for and why: microphone, system audio, screen recording, calendar and notifications, and how to allow each.

  • Permissions on Mac and Windows
  • Microphone
  • System audio: the other people on the call
  • Screen recording for video
  • All 6 Permissions pages

• Recording

  Transcript Audio records when an app uses your microphone in a call. How calls are detected, what happens when one starts, and how to start, pause and stop.

  • How meetings are detected
  • When a call starts: Automatic, Ask first or Manual
  • Start, stop, pause and discard
  • The menu bar and tray menu
  • All 5 Recording pages

• Notes and outputs

  Each meeting is saved as ordinary files in its own folder. How folders are named, templates, details to capture, naming speakers and the export formats.

  • What's in a meeting folder
  • The Recent meetings window
  • Folder names and timestamps
  • Templates and layouts
  • All 8 Notes and outputs pages

• Questions as you go

  Questions as you go shows a live transcript and answers questions about the meeting while it happens, in a panel hidden from screen sharing by default.

  • Using Questions as you go
  • Staying hidden when you share your screen

• Settings reference

  Each Settings tab explained: Recording, Saving, AI, Appearance, Privacy and Help, with what each option in Transcript Audio does and its default value.

  • Using Settings
  • Settings: Recording
  • Settings: Saving
  • Settings: AI
  • All 7 Settings reference pages

• Account, devices and billing

  Manage your Transcript Audio account: see your plan and meetings used, manage signed-in computers, upgrade, handle billing and invoices, and refer a friend.

  • Your account and devices
  • Upgrading and managing your subscription
  • Refer a friend

• Privacy and data

  Your meetings are saved on your own computer, with no meeting bot. What is sent for AI, what we hold about your account, and how privacy optimised mode works.

  • Where your data goes
  • Privacy optimised mode

• IT and deployment

  Roll Transcript Audio out to a team: per-user installs, what each person does on first run, the network addresses it needs, file locations and the defaults.

  • Rolling out to a team
  • Network access, files and folders

• Troubleshooting

  Fixes for common problems: a meeting not recorded, missing audio, permissions denied, the app not opening, notes not written, sign-in trouble and updates.

  • A meeting was not recorded
  • No audio, or only one side
  • Permissions denied or keep resetting
  • The app won't open
  • All 10 Troubleshooting pages

• FAQ

  Short answers to the questions people ask most about Transcript Audio: meeting bots, which apps work, where recordings are kept, AI, plans and getting help.

  • Frequently asked questions